Privacy policy

Privacy Policy

Last updated: [May, 2026]

At Vedic Bridge, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from vedicbridge.in. By using our website, you agree to the practices described below.

This policy is framed in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

We collect information that helps us process your orders and improve your experience, including:

  • Information you give us: Your name, email address, phone number, billing and shipping address, and order details when you make a purchase or create an account.
  • Payment information: Payment is processed by secure third-party payment gateways. We do not store your card numbers, UPI details, or banking credentials on our servers.
  • Information collected automatically: Your IP address, browser type, device information, and how you interact with our site (pages visited, items viewed), are gathered through cookies and similar technologies.
  • Communications: Any messages, queries, or feedback you send us.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders, and send order confirmations and updates;
  • Respond to your questions and provide customer support;
  • Improve our products, website, and overall shopping experience;
  • Send you offers, new launches, or updates — only if you have opted in, and you can unsubscribe at any time;
  • Detect and prevent fraud, and comply with our legal obligations.

We will never sell your personal information to anyone.

3. Cookies

Our website uses cookies — small files stored on your device — to keep items in your cart, remember your preferences, understand how our site is used, and (where applicable) support advertising. You can control or disable cookies through your browser settings, though some features of the site may not work properly without them.

4. Third-Party Services

To run our store, we share limited information with trusted service providers, such as:

  • Payment gateways to securely process your payments;
  • Shipping and logistics partners to deliver your orders;
  • Website and hosting platforms (for example, our e-commerce platform) that operate our store;
  • Analytics and marketing tools to understand and improve performance.

These partners only receive the information needed to perform their service and are expected to protect it. We are not responsible for the privacy practices of external websites that we may link to.

5. Data Security

We use reasonable technical and organisational safeguards — including secure servers and encrypted connections (SSL) — to protect your personal information against unauthorised access, loss, or misuse. While no method of transmission over the internet is completely secure, we work to protect your data and review our practices regularly.

6. Data Retention

We keep your personal information only for as long as needed to fulfil the purposes described in this policy — such as completing your orders, providing support, and meeting legal, tax, or accounting requirements — after which it is deleted or anonymised.

7. Your Rights & Choices

You have the right to:

  • Access the personal information we hold about you;
  • Correct information that is inaccurate or incomplete;
  • Request deletion of your personal data, subject to legal requirements;
  • Withdraw consent for marketing communications or data processing at any time;
  • Raise a grievance if you believe your data has been mishandled.

To exercise any of these rights, contact us using the details below.

8. Consent

By using our website and providing your information, you consent to the collection and use of that information as described in this policy. Where we rely on your consent (such as for marketing), you may withdraw it at any time without affecting orders already placed.

9. Children's Privacy

Our store is not directed at children. In line with the Digital Personal Data Protection Act, 2023, we do not knowingly collect personal data of anyone under 18 without verifiable consent from a parent or guardian. If you believe a minor has provided us information without such consent, please contact us and we will remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.

11. Contact us & The Grievance Officer

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please reach out:

Vedic Bridge Grievance Officer: Mahesh Mahadev More. Email: vedicbridge@gmail.com Phone: 88505 30568 Address: 701, 7th Floor, Shree Ganesh CHS, Tata Compound, Andheri West, Mumbai 400058.

We aim to acknowledge and respond to all genuine requests within a reasonable time frame, in accordance with applicable law.